Legal
Privacy Policy
Who operates this website
This website (lumenquestlabs.com) is operated by Lumen Quest LLC ("we", "us"). This policy explains what information we handle when you visit the site or contact us.
Information we receive
Messages you send us. This website has no forms, accounts or payments. If you email us, we receive your email address and whatever you choose to include in your message, such as your name, company and the content of your enquiry.
Technical information. The website is delivered through a hosting provider. As with most websites, the provider processes technical request data, such as IP address, requested page, date and time, browser and device type, and referring page, to deliver the site, keep it secure and troubleshoot problems.
We do not run advertising or analytics tools on this website, and we do not ask visitors to create accounts. Our hosting provider may use cookies or similar technical mechanisms for security and delivery purposes.
How we use information
- To read and respond to messages you send us and to keep a record of our correspondence.
- To operate, secure and maintain this website.
- To meet legal obligations and to protect our rights where necessary.
Who we share it with
We use service providers, such as website hosting and email services, that process information on our behalf to run the website and handle our email. We may also disclose information when required by law. We do not sell personal information.
How long we keep it
We keep email correspondence for as long as it is needed for the purposes described above or as required by law. Technical request data is retained by our hosting provider according to its own practices.
Links to other websites
This website may link to websites and products run by others. We are not responsible for their content or privacy practices, so please read their policies.
Your choices
Depending on where you live, you may be able to ask us to access, correct or delete personal information we hold about you. To make a request, contact us using the details below.
Children
This website is not directed to children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The current version is always available on this page, together with its effective date.
Contact
For privacy questions or requests, email us at contact@lumenquestlabs.com.